Refund Policy

Your satisfaction is important to us! Here’s how refunds work at MIRMAYA.

Refund Eligibility

A refund may be issued if:

• Your returned product passes our quality inspection.

• The return request was submitted within the valid return period.

Refund Method

Approved refunds will be issued to your original payment method:

• Credit/Debit Card: 5–10 business days

• Wallet/Store Credit: Instant after approval

• Cash on Delivery orders: Refunded via bank transfer or store credit

Partial Refunds

A partial refund may be granted if:

• Items are returned with missing accessories

• Products show minor signs of handling

• Packaging is incomplete

Non-Refundable Cases

We cannot offer refunds for:

• Items damaged due to misuse

• Returns received after the allowed time window

• Products without tags or original packaging

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product:

• Contact us within 48 hours of delivery at mirmaya.support@gmail.com.

• We will arrange a replacement or full refund at no extra cost.

Need Help?

For any questions or support, reach us anytime at:
📧 mirmaya.support@gmail.com