Shipping Policy

Shipping Policy

At MIRMAYA, we aim to deliver your products quickly, safely, and efficiently. Please read our shipping guidelines below.

Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • In case of delays due to high order volume or stock verification, we will notify you by email.

Shipping Time & Delivery

Delivery times vary based on your location:

Domestic Shipping (Within Country)

  • Standard Delivery: 4–8 business days

  • Express Delivery (if available): 2–4 business days

International Shipping (If applicable)

  • Standard International: 7–15 business days

  • Customs delays may extend delivery times.

Shipping Charges

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be offered during promotions or on qualifying orders.

Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation email with a tracking number.

  • Tracking information may take 24–48 hours to update.

Address Accuracy

To ensure successful delivery:

  • Please provide the correct and complete shipping address.

  • MEXDA is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.

Customs, Duties & Taxes (International Orders)

  • Customers are responsible for any customs fees, taxes, or import duties.

  • These charges vary by country and are not included in product or shipping costs.

Shipping Delays

Delivery may be delayed due to:

  • Weather conditions

  • Logistic issues

  • Transportation strikes

  • High seasonal demand

  • Customs processing

MEXDA is not liable for delays caused by circumstances beyond our control.

Lost or Stolen Packages

  • If your package is marked as delivered but not received, contact the courier and then notify us at mirmaya.support@gmail.com.

  • We will assist in locating the parcel, but MEXDA is not responsible for packages lost after successful delivery.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery at mirmaya.support@gmail.com with photos of the packaging and product.

  • We will arrange a replacement or solution based on the assessment.

Need Assistance?

If you have questions regarding shipping or your order status, reach us anytime:
📧 mirmaya.support@gmail.com